My Blog
My Learnings (Both Filtered and Unfiltered!)
W. A. I. T.
How to say less when coaching (W.A.I.T.: Why Am I Talking?)When you’re coaching as a leader in your company, it’s important to choose to respond by thinking about your thinking and helping others do the same. The opposite of Responding is mindless and…
Do Overs: Why Apologies Work
I have a gift for you today! An unlimited, all-access season pass of “do-overs!”Great coaching requires great conversations. You can practice and you should! “Nothing magical happens outside the conversation!” Leaders are often fearful of having conversations because they might…
Fire Department Tool
Use the Fire Department Tool: Stop Solving the Same Issues Over and Over AgainHave you ever stopped to wonder or observe how a city fire department works? On the surface, or to the public, we see heroes who regularly save…
Week One Onboarding: Kick Off Engagement and Training with a Bang!
We all know how important first impressions can be. Imagine you were just hired for a new position and you show up on Day One, ready for training. You’re excited to meet new people, learn about your new company’s core…
The Power of a True TEAM
I live in a family of nerds! I’m surrounded by technical geniuses that are constantly inventing, building and tinkering with electronics of all kinds. One day the boys were stumped and when I kindly offered to help, they assured me that…
Speaker’s Workshop
From Left to Right: Gino Wickman, Jill Young, Floyd Wickman, Mike Pallin Jill was recently invited to attend a speaker’s workshop with Floyd Wickman. Floyd is a motivator, an author of seven books, a teacher and an inducted member of the…
A Group of Experts? Or a Leadership Team?
I live in a family of nerds!I’m surrounded by technical geniuses that are constantly inventing, building and tinkering with everything. One day, the boys were stumped. I kindly offered to help. They assured me that a technical approach was their only path…
Engage and Empower
To remain competitive, today’s business owners want (and need) a highly engaged workforce – empowered to ask questions and challenge the status quo. Employees who have an “ownership thinking” mentality bring more traction to the company’s vision.This issue recently played…
You Cracked the Code!

